Get the latest product reviews, money-saving tips and more. So be careful buying online from them, make sure your account with them is working, and keep your receipts. -No respect for your time -Unreasonable workload -overtime expected (they tell you to come in early and leave late) -constant revisions -work you stay back for can get cancelled the next day so you've wasted hours of your life for nothing. Australian retailer Spotlight Group is set to invest $10 million in Mosaic Brands, as part of a $32 million capital raising underway on Wednesday. A free inside look at company reviews and salaries posted anonymously by employees. This is not a healthy environment for anyone. This free report showing analyst forecasts should help you form a view on Mosaic Brands A Different Perspective Investors in Mosaic Brands had a tough year, with a total loss of 19%, against a . Mosaic Brands has an overall rating of 2.2 out of 5, based on over 91 reviews left anonymously by employees. Mosaic Brands is the largest speciality fashion retail group in Australia. Mosaic Company STP. These are just a few examples of the many emails we've received along the same lines. So luckily, I try to purchase most items through Amazon where you get delivery the next day, or whenever, two days later and even on the weekend. Mosaic Brands has an overall rating of 2.2 out of 5, based on over 91 reviews left anonymously by employees. They are not authored by Glassdoor. Mosaic Brands Engaged Employer Overview 90 Reviews 302 Jobs 63 Salaries 7 Interviews 10 Benefits 1 Photos + Add a Review Mosaic Brands Reviews Updated 8 Feb 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 85 of over 90 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 2.2 29 % I cannot speak to a human. Long working hours Mosaic Brands Limited engages in the retail of women's apparel and accessories in Australia and New Zealand. Retailers are worried about stock shortages because of industrial action delaying container ships heading into the biggest online shopping period and then Christmas. There were clear retail winners and losers during COVID-19 but those who thrived face a new challenge in 2021 how to cycle record sales and profit growth. With this, We could say the Mosaic Brandsprovidesgood value products, Users mostly give them positive ratings, They make a good balance on price and quality, which means they offer quality products with value and convenience to consumers. Cleanaway lost 8.5 per cent after CEO Vik Bansal resigned. It will also implement a three-year compliance program and properly substantiate its advertising claims for hand sanitisers and face masks, including by independent product testing. Mosaic is among the biggest sales and marketing companies in North America connecting with customers on behalf of our clients for more than 30 years. We ALL have to report this type of retail theft to our local Dept. You can't lodge a Google review and they won't respond to any communication. The issue appears to be common with other labels under the Mosaic banner, I have now received two of the three items . When asked about orders placed in March that hadn't been received, the spokesperson said "certainly something has gone wrong there". . Marketing solutions. Source: Getty. Robert Kendell ordered a pair of shoes from Rivers. "The number of inquiries has increased enormously, and the call centre hasn't been able to cope with the volume. In February the grandfather said his order took weeks to arrive and there was a shirt missing. Here is a List of Similar Amazon StoresLike Mosaic Brandson US Marketplace, CherryPicksReviews.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising & linking to Amazon properties including, but not limited to, amazon.com, 2022 CherryPicks Digital, LLC. Why did this only happen when the new head office people came on board, if you cant delete the reviews then try to drown them out I guess?? Why this 'quiet' 1970s farmhouse has been added to the NSW heritage list, They can be cheeky, nippy, and playful but these camels are also helping put a business on the map, Neurodivergent children are three times more likely to drown than their peers this class is working to change that, Mooney's Aussies humbled in Gujarat loss in WPL opener, A sea of colour as WorldPride takes over Sydney Harbour Bridge, Elders fight to save sacred Dreaming site from radioactive waste. Currently, The seller has over 5 products for sale which ships from United States. Help using this website - Accessibility statement, Best & Less shoppers cut back as profits slide, Boxing Day retail sales face a definite downturn, Alceon to cement control of Mosaic Brands, Spotlight Group to anchor Mosaic Brands cash call, Spotlight leads clothing retailer Mosaic Brands capital raise, Best & Less eyes one of the biggest Christmases ever, Premier stands down staff with no pay as lockdown extended, Mosaic Brands fined $630,00 for false hand sanitiser claims, Mosaic Brands back in growth after closing stores, Mosaic Brands survives while City Chic thrives. The products are not good quality, and our customers know it (LOL!). This rating has improved by 28% over the last 12 months. Name *. Read more: ", A mobile number on the website actually belongs to an elderly lady with obvious breathing problems and is in no way connected to this company. August 17, 2022. CHOICE lodged a complaint to the Australian Competition and Consumer Commission (ACCC) about Mosaic Brands Pty Ltd engaging in misleading and deceptive advertising during the COVID-19 coronavirus pandemic. HQ send almost bully/harassment text messages every hour in front of your colleagues. 6 September 2021. What makes it so special now? I was told to use fabric softener and steam iron them! "Well I got his jacket and as of today I've had 22 emails, two vouchers for $20 and $10 like I'm going to spend more money with you and the last contact was the 16th of March and I haven't seen the product, I haven't seen a refund," Ms Mullins said. The ad copy played on fears of shortages and encouraged hoarding. - you never will get bored here Last year, the Australian Competition and Consumer Commission (ACCC) fined Mosaic Brands $630,000 for multiple breaches of consumer law related to pandemic-related health products, including hand . A lot of us are not doing it as it is so wrong. HU-987881026. Clothing retailer Mosaic Brands is counting the cost of selling useless hand sanitiser and dodgy face marks at the height of the . The internal turmoil at Mosaic culminated with a 3,500-word staff complaint in June. I found that they have slashed the price now for these products and the ones I bought are more expensive.". Usually, this is a cost-effective choicerecommended by Cherry Picks. Your order from Amazon has not arrived yet, and do you want to track it? That was the only way they were ever refunding my money. The ACCC issued five infringement notices to Mosaic Brands in respect of alleged false or misleading representations relating to hand sanitiser and face masks advertised on Mosaic Brands websites and via direct marketing between March and June 2020. The phone calls were never picked up and emails were not answered. We acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. In mid-March, as most of us retreated to our homes to arrest the spread of COVID-19, Mosaic put fashion on hold and jumped into the PPE (personal protection equipment) market in a big way. It's one thing to jump on the hand sanitiser bandwagon looking to shore up revenue; it's another to never actually deliver the goods. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ms Rickard said the regulator carried out its own testing after Choice raised the complaint. "It's just one of the side effects of the pandemic, unfortunately," the spokesperson said. I have been given an absolute runaround by Mosaic (NoniB) and Ezibuy as it was pointed out that my invoice - after payment and confirmation - indicated these items could not be refunded. Find out more about salaries and benefits at Mosaic Brands. Company is so back dated and needs to get with technology. Businesses looking for quality and higher yield with a long-term availability of raw material resources. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Unfortunately some arrived the wrong size as shop tags didn't match. I bought a lot of items 3 of them need to exchange or refund I called customer care and they helped me, thank you so much, I'm happy to buy again from noni b, Author stated being incentivised for this review. "The company is a disaster zone for unhappy customers!". New engineered vinyl plank flooring, known as EVP or rigid core flooring, is the best luxury vinyl on the market today. MOZ has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. Mosaic Brands says its purpose as a company is to "help our customers express their love of life by embracing the truth that every occasion is a special occasion worth feeling fabulous for". According to reviews on Glassdoor, employees commonly mention the pros of working at Mosaic Brands to be benefits, coworkers and the cons to be career development, senior leadership, management. You can't lodge a Google review and they won't respond to any communication. Choice issued a complaint to the ACCC, which conducted independent . Mosaic Brands LtdMOZ-20234D. Helpful (2) May 10, 2021. Each time it goes to voicemail and then no response. Mosaic also offers bags and hats, eyewear, gifting products, jewelry . I would recommend Mosaic to anyone looking to travel and experience new creative marketing. Mosaic manufactures -clip wallet called thea money Smart Money Clip II ("SMCII"). decent people You get discounts (5%-3%) at amazon, ubereats, petrol you name it. The company fosters a culture where you can take the lead on new opportunities regardless of which responsibilities officially fall within your remit. But things haven't been so fabulous for many Mosaic Brands' customers during the COVID-19 crisis. Housing policies favour the rich and leave first home buyers high and dry. Multiple brands That's my understanding," the spokesperson said. Read customer reviews of Mosaic Tile Outlet here and find out the reactions of previous customers. Glassdoor has 91 Mosaic Brands reviews submitted anonymously by Mosaic Brands employees. Australian Competition and Consumer Commission (ACCC) deputy chair Delia Rickard said businesses must never mislead their customers about the "certification, quality or properties of their products". 29% of employees would recommend working at Mosaic Brands to a friend and 25% have a positive outlook for the business. ABN 96 003 321 579 - ACN 003 321 579. I received a credit note from one of their suppliers, who obviously did not have the goods, that is all I have, because of the fact I could not sign into my account I refused to receive of the other 2 parcels that arrived, and yet they state service other parcels are in transit. Employees also rated Mosaic Brands 2.0 out of 5 for work life balance, 2.0 for culture and values and 2.5 for career opportunities. The floods doesn't make sense because I'm in Melbourne and we haven't had them," Ms McIntyre said. All those 5 star reviews which completely polarise the original, previously submitted reviews? Lack of marketing planning and organisation. Mosaic Brands has an overall rating of 2.2 out of 5, based on over 91 reviews left anonymously by employees. Our brands include Millers, Rockmans, Noni B, Rivers, Katies, Autograph, W. Lane, Crossroads and Beme. This was absolutely not clear at the time of purchase and I find it deceitful, fraudulent and so very disappointing to say the least. Blame it on the Russian war?" However, the local store declined the return since they will not accept anything that was not purchased FULL price, which is in conflict with the published returns policy. Start Here Shopping Guides Reviews Thoughts Services Vegan Brand Directory Luxury Vegan Lifestyle Fashion retailer Mosaic Brands has swung to a $212 million loss and will close between 300 and 500 of its stores across the country. 29% of employees would recommend working at Mosaic Brands to a friend and 25% have a positive outlook for the business. Shae Miller's husband's Christmas gift from Rivers didn't make it either. This conduct includes: Claims that a hand sanitiser product is "WHO-approved". "(I got) automatic replies for the one missing shirt saying that they are still looking into (it) you know, going back six weeks now," Mr Lever said. Agreestill waiting on my item from November 2021! What you should know before making your own hand sanitiser, Claims that a hand sanitiser product is "WHO-approved", Advertisements exhorting customers to "stock up now" to "protect themselves". Management - Store. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. $20 - $24.99 per hour. Toxic working culture (You never know when you are ending your shift, and you feel pressured to work extra hours without extra pay) The watchdog said the products were marketed with phrases such as "Be prepared", "Stock up now before it's gone", as well as specific references to the pandemic such as "These are uncertain times and as the COVID-19 situation changes, we will be too" (sic). "Of the 1.3 million items shipped to customers across all of Australia in the last eight weeks, 98% have been received within our 7-10 days delivery promise. I can see from the Millers Facebook page that I am just one of many that have paid money for goods and their orders have not been honoured.". You can learn more about contacting a Seller on Amazon fromhere. The fashion group behind well-known labels Rivers, Katies and Millers is in hot water, with hundreds of angry customers claiming they feel ripped off. Ms Mullins said while she still doesn't have her thongs, her husband's now "happy he's got his jacket". There is space for new ideas. Our brands include Millers, Rockmans, Noni B, Rivers, Katies, Autograph, W. Lane, Crossroads . You should provide information that would be reviewed. 02-16 08:06. Australian company Mosaic Brands has confirmed the closure of 250 stores . Management not willing to refund. Amy McIntyre said she's out of pocket $220 after Katies failed to deliver her outfits. "However, they're pretty well caught up now and the delayed orders have shipped," the spokesperson added, saying that orders placed up to a month ago should be arriving soon. If you still have questions about the chargeback, don't hesitate to get in touch with the Amazon seller to confirm if there is a problem. When we finally got a reply, it was far from reassuring. The clothing retailer is raising $32 million through a convertible note issue to strengthen its balance sheet after two tough years. Yes. The Registered Agent on file for this company is Mia Kaminski and is located at 1427 Vine Lane, Alamo, CA 94507. Last time I shop at Noni B. This company has a horrible dealer/ installer network. Just appalling and disgusting operation. God I didn't realize it was that bad! For enquiries about Mosaic Brand Ltd. Luka Softa: Noni B Limited Ground Floor, 61 Dunning Avenue Rosebery NSW 2018 Ph: (02) 8577 7777 Email: Luka.Softa@mosaicbrandsltd.com.au. Thousands of people have reported coronavirus scams. "What can I do now? Mosaic Brands primarily sell Beauty & Personal Care, Sports & Outdoors products from . Consumer group Choice made a complaint to the ACCC after a customer reported that a sanitiser bought from Mosaic Brands didn't seem up to scratch. Direction at times. All expressed their dismay at not receiving the products they had bought at the company's urging. We analyzed Mosaic Brandsfeedback fromcustomersand researched on their product reviews and ratings, the user has an average star rating of 4.6 and has sold over79Beauty & Personal Care, Sports & Outdoors items on Amazon. Mosaic Brands fined $630,00 for false hand sanitiser claims The owner of Noni B, Millers and Rivers is counting the cost of selling useless hand sanitiser and dodgy face marks at the height of. They changed the promotions yesterday, and they changed them again today, they dont stand by their own product, thats part of this business culture. Buyer beware! Operates over 350 retail ladies fashion outlets across Australia under the brands Table Eight, Rockmans, BeMe and W. Lane. Get the latest product reviews, money-saving tips and more. Staff member responded to my request on the weekend and returned my inquiry immediatley. MOSAIC CONSUMER BRANDS, LLC. "Logistics, third party, needing to check with the warehouses, floods. "There's absolutely no warning, you know, which in my mind is wrong.". Only part of Jason Reid's Rivers order showed up. 1 new person who resigned after only 4 weeks said that their hourly pay is not worth what is expected of them, and I say I wholeheartedly agree. To return and refund from amazon, you should go through theAmazon Return Policy documentandAmazon Refund Policy document, respectively. Following a CHOICE complaint lodged with the ACCC in March last year, the fashion retail group Mosaic Brands has had to pay $630,000 in fines issued by the regulator for promoting pandemic-related 'Health Essential Products' that would have offered little protection against COVID-19. Unrealistic expectations. I took my complaint about non-delivery of an item I purchased in October to Paypal and have just received a refund. While this was actually not my issue, I did poin, Ordered a product from their website. Bought Rockmans from Woolworths for $50 million in 2000. 29% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Mosaic Brands employees rate their compensation and benefits as 2.2 out of 5. Neither Mosaic nor any third party has any right, power or authority to enter into any agreement of any kind for or on behalf of, incur any obligation or liability of, or other otherwise bind, the other party. Most of us felt very uncomfortable with this and many didn't do it. Australian fashion retailer Mosaic Brands will pay a hefty fine for breaching consumer law, over its marketing of health products that were not up to scratch during the height of the pandemic last year. I can see from the Millers Facebook page that I am just one of many that have paid money for goods and their orders have not been honoured, On 13 May, Cherie told us, "I ordered and paid upfront for $118 worth of sanitiser from this group. I cant say that this business going under is necessarily a bad thing, I mean, it is for head office staff, theyre not gonna need all the current back office teams, but they will need the frontline we run the machines. Bullying, poor attitude from senior management, no structure, no strategy. I wanted some breastfeeding-friendly clothes to take on this trip with family and friends didn't arrive," Ms McIntyre said. Overall the job as a brand ambassador is easy money, though the job can get very boring. From front counter to CEO: how this bank boss made it, The best career advice this CEO was ever given: stay steady, Inside Dubais $2.4b luxury hotel (and its 17 restaurants and bars), Why the worlds best restaurant is taking up residency Down Under, How an old-school SA winery found its hipster groove, Four in every 100 new vehicles sold are Tesla, Crisis forces Taronga Zoo to turn to Rich Listers for $40m goal, Robert Guy, Vesna Poljak, Sarah Turner, Luke Housego and Tom Richardson. "But we were particularly concerned about the representations by Mosaic Brands because the statements which Mosaic Brands has admitted were false or misleading related to certain protective health properties at the time of a global pandemic," Ms Rickard said. Then visitamazon.comand contact the seller after placing an order with them: 4 Steps To track your package sold by Mosaic Brands: On the Order Tracking Page for your package tracking information. I sent a message to their Facebook page. Read more: See something that's not quite right in this article? Advertisements exhorting customers to "stock up now" to . According to anonymously submitted Glassdoor reviews, Mosaic Brands employees rate their compensation and benefits as 2.2 out of 5. This also means I always have an action wish list to tackle (also a good thing!). Review rating Has pictures/video Is Verified Submitted on ProductReview Incentivised Review Product Quality Return Claim Made Sizing Product Appearance. While repeated attempts to contact a Mosaic Brands store have gotten customers nowhere, the company says it's doing the best it can. Salary was good Certain teams are great Good parties and social events. All those new people who joined us from other businesses, thinking this was gonna be a great new opportunity, my message to you now the reality hits.